About Redmond

A trusted wise advisor & technology partner

Founded in 2009, we partner with a diverse clientele — from ambitious startups to established large organisations — to keep them adaptable, resilient and ready for the future.

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Who we are

Deep expertise, tailored to your ambitions

Redmond Business Solutions Limited is a premier Zambian consultancy dedicated to empowering businesses through expert advisory and cutting-edge digital solutions. We specialise in optimising both technology and human resources to drive superior performance, increase market share and enhance profitability.

By gaining a deep understanding of each client’s unique challenges, we deliver solutions that ensure they remain well-positioned for success.

Our Mission

To serve as a trusted “wise advisor and technology partner” — leveraging business consultancy, IT and data protection to drive measurable improvements in profitability, productivity and compliance.

Our Vision

To be a leading international consultancy by 2050, recognised for close client collaboration and the synergy of knowledge management and cutting-edge technology.

Our values

The principles behind every engagement

Trust

The foundational element of every client relationship.

Teamwork

We believe in the power of collaboration for collective achievement.

Innovation

We drive creative and forward-thinking solutions.

Transparency

We operate with honesty and integrity in all situations.

Leadership

The expertise driving our delivery

FOUNDER & CEO

William Jilowa

Founder & Chief Executive Officer

William brings over 19 years of extensive experience across ICT, financial services, project management and business consultancy, with a proven track record of leading strategic ICT initiatives for medium to large organisations.

His hands-on expertise is central to our delivery — facilitating AI awareness and strategy sessions, leading capacity-building as a PMI-certified trainer, and advising on data protection with direct experience of the Data Protection Commission of Zambia.

BSc Computer SciencePG Dip. Knowledge & Information SystemsPMPCOBIT 5Certified in Cybersecurity (IS2C)CIPP/E
Our clients

A growing portfolio across sectors

Advantage Insurance
NICO Insurance
Hollard Zambia
Energy Regulation Board (ERB)
Children International
IDinsight
CFHR Zambia
Celim Zambia
Providence Asset Management
Providence Risk Management
Altus Capital
Altus Financial Services
Prudential Pensions Management Limited
Project Concern Zambia
CareCooperative